Caravel Group - Project and change management specialists
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Bid and Tender Management
Caravel was selected by the national marine safety organisation to specify the marine and industrial requirements for two new telecommunications systems; evaluate and select the best systems for those requirements and manage their implementation. The systems were required within 6 months. Each had to cater for about 100 people operating from a single location with a limited budget available for new equipment.
The new systems were selected and installed meeting the client’s needs at reduced costs.

Caravel’s role included:
• Preparation of tender documents
• Vendor selection and contract negotiation
• Equipment installation, commissioning and handover
Sectors: Government, Emergency Services and Special Service Organisations
Services: Bid and Tender Management, Strategic Management of Projects

Change Implementation
An alternative service provider was sought to deliver a more cost effective and efficient service to ships at sea for a national marine safety organisation. The Maritime Distress and Safety Radio Service (MDSRS) project involved the initial feasibility study to develop the solution concept, tendering for a solution, and then managing its implementation in conjunction with the supplier. This project lasted for three and a half years at a cost of $25-$40M. A hugely successful outcome was achieved where the costs were reduced by half and the service levels were doubled.
Caravel’s role included:
• Preparation of a Strategic Plan
• Management of a feasibility study
• Managing the requirements specification, costing and budgeting, funding, tendering and procurement, PR communications and implementation
• Providing contract oversight for the implementation of new radio stations and an operational control centre
Sectors: Government, Emergency Services and Special Service Organisations
Services: Change Implementation, Strategic Management of Projects, Bid and Tender Management, Project Assurance.

Business Process Innovation
Caravel carried out a feasibility study to determine whether the national Maritime Safety Radio Service could be provided more effectively and economically, given changes in technology, shipping and international maritime laws. Caravel was retained to define the requirements, develop new operating procedures and processes and project manage the implementation of the new radio service.
The project involved the installation of a High Frequency (HF) radio station, seven Very High Frequency (VHF) stations, and a nationwide communications network linking the stations to a central operating centre. Expansion of satellite based maritime safety services, using a Satellite Earth Station was also managed.
Sectors: Government, Emergency Services and Special Service Organisations
Services: Change Implementation, Business Process Innovation, Strategic Management of Projects, Project Assurance.

Review and Upgrade of National Emergency Services Communications
The radio systems of a national provider of emergency distress and safety services were aging and resulted in high operational costs. The organisation faced major organisational and technology changes, in order to meet future needs.
After conducting a strategic review, Caravel recommended a 10-year plan which included an upgrade of the radio infrastructure and a competitive tender for the operation of the safety services. Caravel then managed the project which encompassed the engagement of new service providers, and the construction of a new operations centre and new radio facilities. Once the first phase of the plan was successfully implemented, Caravel handed ongoing management back to the client to continue implementation. As a result of improved commercial, operational and technological approach, the client was able to halve their radio service costs and continued to meet their changing international and national commitments.
Sectors: Emergency Services & Special Service Organisations
Services: Project Planning & Execution, Strategic Managements of Projects, Safety Critical Projects, Operational Management Centres

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