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Delivery of Complex ICT Projects
Caravel’s client operated a PMO and engaged Caravel resources to deliver key ICT projects to this major transport organisation. These projects were categorised as complex, multi-disciplined projects being delivered within a large and varied stakeholder community. Caravel pre-qualified its personnel and supplied resources aligned with each of the specific client projects. Projects covered the full project lifecycle and were executed using the client’s project management methodology. Our pre-qualified resource base was instrumental in delivering the required skills, experience and delivery capability to our client.
Sectors: Government, Transport, ICT
Services: Project Planning & Execution

Development and Implementation of a National Qualifications System
A national qualifications organisation sought to implement three levels of a new qualifications system within educational institutions. The system had to cope with greatly increased volumes of students and complex course options.
Caravel lead the design and implementation of a new system to support new examination and assessment processes within a very stringent timeline; no delay or system failure was permissible. Caravel completed the system upgrades on time and within budget, and ensured that the design parameters met the level of demand for online access and services without disruption to the distribution of the examination results.
Sectors: Government Organisations
Services: Change Implementation, Business Process Innovation, Project Planning & Execution

Enterprise Program Management Office – Organisational Design
Caravel’s client had identified the need for greater visibility of its capital works program performance. Caravel was engaged to manage the activities to establish and operate an enterprise program management office. Caravel performed the organisational design, implemented new or amended business processes, applied project assurance principles and delivered a reporting capability that leveraged Software as a Service (SaaS) opportunities to minimise organisational costs.
Sectors: Utilities, Government
Services: Strategic Management of Projects, Project Assurance, Project Planning and Execution, Change Implementation, Business process innovation, P3MO

Operational Management Centre
The client had identified the need to consolidate a number of related operational management centres into a single integrated centre. The program of work had been underway for some time and had been unable to deliver the required business and operational outcomes. Caravel was engaged to plan and implement the system and operational consolidation to move the program to completion. Due to the size of the program, caravel implemented an internal PMO capability to ensure integrated management of the 35 sub projects required for delivery. Caravel’s delivery responsibility included all industrial relations, people position establishment, recruitment, orientation and readiness for and transition into the new centre. This project was successfully completed under budget and ahead of time.
Sectors: Government, Transport, ICT
Services: Safety Critical Projects, Security Management Projects, Business Process Innovation, Project Assurance, project Planning and execution, Operational Management Centres, Bid and Tender management, P3MO

Implementation of a Safety Critical System
Caravel’s client had identified the need to implement a safety critical system into their fleet of vehicles. The client had already determined the technology solution but did not have the capability to deliver the implementation. Based on similar work performed for another client, Caravel was engaged to implement the solution and to demonstrate improved safety of the client operated network. Caravel’s scope included all technical and change management matters including industrial relations, training, operations management, safety engineering and commercial aspects. Security (physical and information) was a critical aspect of this deployment. The system was successfully deployed into the target vehicles.
Sectors: Government, Transport, ICT
Services: Project Planning & Execution, Change Implementation, Safety Critical Projects, Security Management Projects

Implementing a Safety Critical System
Caravel was engaged by the client to plan and execute a safety critical project to implement a safety system into the fleet of vehicles. The delivery project was required to meet the regulatory body requirements including delivery of the safety case. The program of work covered multiple integrated projects covering system development and deployment, operational deployment, a comprehensive change management approach for operators and maintainers, and the implementation of specialist advisory services to quantify and qualify the approach being adopted in support of the safety case. Caravel successfully delivered a high performing team that planned and executed the program of work delivering the project ahead of schedule and under budget.
Sectors: Government, Transport, ICT
Services: Project Planning & Execution, Change Implementation, Safety Critical Projects, Security Management Projects

Delivery of a Safety Critical System Optimisation Program
Caravel was engaged by the client to optimise the performance of a safety system within its fleet of vehicles. Previous work had identified that there were potential improvements that could be made to optimise the safety layer however it was not clear how far these changes could go. Caravel developed a process to test the proposed changes using static and dynamic trials of the fleet vehicles. As the safety layer interacted directly with users, Caravel designed and delivered an in-service trial that enabled a forensically defensible safety case to be mounted to deliver the optimal change. Caravel worked with the client, specialist service providers and respective unions to successfully deliver this safety improvement together with incremental training and other support initiatives where identified.
Sectors: Government, Transport
Services: Project Planning & Execution, Change Implementation, Safety Critical Projects, Security Management Projects

Business Performance Manager
Caravel’s client had a requirement to deliver significant operational improvement in their business to meet the organisational objectives. Caravel was engaged to provide the business unit with a Business Performance Manager to deliver business improvement initiatives. Caravel successfully identified and delivered key performance improvement initiatives that met or exceeded the overall business KRA and KPI expectations and supported all the required reporting obligations.
Sectors: Utilities, Government
Services: Strategic Management of Projects, Business process Innovation, Project Planning and Execution

Program Management Support
Caravel’s client had identified the need to work with Alliance partners to deliver their capital works program. Caravel was engaged to provide the Alliance Interface manager with program management support for the delivery of the Alliance implementation project. Caravel successfully delivered planning and implementation support services, bid management support together with developing the business process documentation to support the new Alliance interfaces.
Sectors: Utilities, Government
Services: Project Planning and execution, Business process Innovation, Change Implementation, Bid and Tender Management

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